Filter Testimonials By:
If you are looking for experienced, honest folks look no farther! I could not be happier with their service. Mark was amazing!
Came the next day. Let me know when they would arrive, came in time. Fixed the problem (replaced broken spring). All good
Professional and knowledgeable. Prompt and efficient.
Billy fixed the problem with our garage door. He was efficient, knowledgeable, and courteous!
Our garage door spring broke - trapping our cars in the garage. AE Door & Window Co. to the rescue! Great service and pricing! Highly recommend this company!
My service technician is always very pleasant and helpful.
AE Door and Window is a outstanding company to contact for garage services. I was in need of a new garage door and they quoted me a price that was far better than their competitors. On the day of the install the workers came out and did an exceptional job. I am very pleased with the outcome and the look of my door. Would definitely recommend to anyone to call AE door and window FIRST! I did my homework and they were the best priced company and did an outstanding job.
I came home after dropping my grandson off and my garage door would not open at first I started to panic because I didn’t know how I was gonna get in the house and my wife couldn’t come up and unlock the door because she is disabled. Luckily, I had a key in the car. I called AE door and explained the situation That my wife was disabled and the garage door is the way that we get her out. The young lady on the phone put me on hold came back and said that they could have somebody out in about two hours I was so so very happy that this could be done and when they gentlemen showed up, he went to work right away. The springs had broken so it was just a little bit more to change both of them and to change the one that broke so I had them put two new ones on, they are brand new. I should get service out of that and hopefully I won’t have that problem again. I want to think all the employees at for putting me as a priority due to my problem thank you thank you thank you that’s why customers Of their they always do a great job
AE Door & Window did a great job fixing our garage door. They arrived on time and quickly determined the problem and fixed it. They were pleasant and professional. I would definitely use AE again, and would recommend them to friends.
The AE Door technician was super personable and completed the repair thoroughly.
It was great
I've been a customer for 15-20 years and can say they did a great job servicing the old openers. Today, I had a new system installed. Tim was able to do both doors in one morning and everything is working great. He and the other service guy that worked with us are very long on experience. But I must call out A&E's ability to setup my doors for remote access. They don't do that. It's up to the customer. On the first attempt by me, the process failed. The only support I got was that I got an 800 number for liftmaster.
Great service, and professional. They helped me changing the springs on a garage door, they even checked on everything else, told me all looked good. Really happy with their service. Totally recommended.
This was another time A&E saved us. They replaced our door in our previous home and after 4 years in our new home the spring broke. For replacement or service this is the company we go to. Our technician on this call was named Billy. He was patient with our questions and our loud and barking Bassethound. On time and a good job. You can't ask for more than that. Thank you A&E.
Garage door wouldn’t open. As it turned out the spring was broken. The gentleman who came to repair it was very polite, knowledgable and kind. He explained the problem and fixed it in timely manner and then took the time to show me what he did and explain how to maintain it.
Excellent service. My garage door was bent and off the track due to our car backing into it. I anticipated it would need replaced, but the AE Door technician had it working well again in under 30 minutes and the damage is now almost unnoticeable. It was a much better outcome than I expected and I’m grateful for the skill of the AE Door representative to fix this for us. Communication was top notch as well.
I chose AE because I've seen their trucks with the picture of the "girls" picture on it since they were little (grown women now of course) so I knew they had been in business a long time and that spells reliability to me. And I'm glad I did. I replaced my garage door opener. The transaction was all done by phone. My technician had a job in Dayton but still came to do my job, tired, and late in the afternoon. He installed it and programmed it for me. I highly recommend AE Door & Window. My technician was thorough and I love the whisper quite garage opener
Our garage door opener and new garage door are very nice and we are totally happy. That’s the quietest garage door opener I’ve ever heard; we used to be able to hear our garage open from anywhere in the house and now we can’t even hear it in the next room from the garage.
Top-notch service experience from the moment I called to completion of installation.
he was polite and efficient. i def recommend them for garage door issues.
Mark the service guy showed me why my lift cables were not working and what was needed to correct the problem. The lift spring snapped causing the cable to drop. He had a replacement spring on his truck and proceeded to replace the spring and reattach the cables. There was no fooling around and a long ordering process. Mark came to fix my garage door and he did straight out. So appreciative.
Great experience! Mark was great!
So we had an issue with our opener in February with the sensors being misaligned. the service department was very helpful as they told us it would be a minimum of $190 as a service call and we could probably move one sensor and fix it ourselves. After many attempts, I finally told my wife we should just pay the service charge to end us having to get out of the car and continously press the button in order to close our garage (opening still worked with the remote). Bill, our service tech was incredible. He re-aligned the sensor in less than 10 seconds and then added a few screws to keep our sensors in place so they wouldn't move again if accidentally bumped. He said he would check eveyrthing and lubricate all parts since he was here. NOW COMES THE INCREDIBLE PART. When I saw that he was done, he explained to me that he discovered some errors in the wiring in our original install and that he wouldn't be charging us the $190, since things were going wrong that could have contributed to our original problem. Now he and AE certainly could have just charged us; the issue would have probably surfaced again and we wouldn't have known the difference. But here is a repairman and a company that admitted they made a mistake during our installation and they were not going to charge us for a repair that was coming when we were out of warranty. Such a great example of outstanding customer service and I will shout their virtues from the rooftop (of our function garage!!)
Quick, courteous, responsive.
Great job!
Service was great, people were great, I give this a 4 star because I think the labor cost was a little high. I would use them again.
Good service. Fast and fair response to any issues. Our front door is beautiful!
I highly recommend AE Door
Great service
On time
friendly
Knowledgeable
Fair prices
And fast !!
Thanks you
Another great experience with AE Door. Came quickly and fixed our garage door
My garage door came off the rails this morning and I was not able to get our cars out in order to get to work. Since this constituted an emergency due to both vehicles being trapped in the garage they were able to get a tech out here in a timely manner. The tech was very professional and was able to get the door placed back in their tracks in less than an hour. Would recommend this company for any and all garage door repairs.
