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I called when my garage door would not open and I had no way to get my car out. The girl on the phone (sorry I don't remember her name) said she would check to see where a technician was. In a moment she said one was nearby and almost finished with a job and could stop before his next one. Mark called a few minutes later to say he was on the way. He was able to diagnose the problem right away and got to work fixing it. In about half an hour the door was working again. AE installed my door about 20 years ago, and they're the ones I will go to when I need a new one.
Great company. They show up when they are supposed to! Technician " Ron" was great. He knows his job. We had a broken garage door spring and broken cables. Work was performed on a cold, raw day. Ron was quick and efficient.I highly recommend "A E Window & Door".Larry J. Retherford
Stop the online hunt and just use AE Door for your garage door needs. I used years ago for garage door opener repair. This time around Tim (sales) was helpful from my first phone call, and despite industry backlog for my custom garage door replacement panels, Tim kept me informed. Clinton and Luke (installers) were on time, professional, “knew” garage doors and equipment, did quality work including some extra tightening of existing panel that was a little off, and gave me tips on seasonal maintenance for my doors and moving parts. And they were fun to talk with! They will remain my “go to” for all garage door/equipment needs. Maybe windows, too, next time i am in the market.
John H was excellent! He fixed my problem nicely and he noticed a few other service needs that I were needed. I really appreciated him looking at all of my 3 doors and looking for issues. Very effective and explained a number of things to me that were helpful. The openers are 20+ years old so I had a few questions about durability. He was extremely helpful and gracious. Well done done all around!
The technician arrived on time, after kindly calling when he was en route.He was friendly, knowledgeable and helpful. He diagnosed the problem quickly and efficiently and got us up and running again. He even voluntarily discounted the cost of the service call because the work was uncomplicated.Very much appreciated. Thanks!
One of the best! Prices are fair, prompt response, sticks to the quote, actually cares about what’s best for the customer and Donnie is the absolute best! He’s an expert at what he does and takes pride in his work. My new garage door is beautiful! No other company can compete with the level of service, expertise, pricing and quality of work.