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Professional. Diagnosed the problem and gave good suggestions on maintenance.
Excellent service!
On time, knowledgeable, explained process clearly, reasons for issue and possible next steps.
Garage door keypad was not operating correctly and needed replaced.
Great price and Good service!!
Quick to come out and low cost and ease in repairing the issue!
Quick appointment and seemless repair
Service person was very efficient and did a great job very quickly.
Quick and easy!
Prompt friendly service
Recently there was a need to replace the front door entrance and storm door on our residence. When approaching AE Door & Window for these items we were welcomed by Sales Rep Bernadette. During the conversation relative to our needs it was obvious that Bernadette was extremely knowledgeable with the AE product line. She explained in detail the profile and warranty of the doors that we were interested in. It was this professional presentation that it was decided to move forward with AE Door. An appointment was made for measurements and when arriving Bernadette was assisted with Dave. At this time she had a photo of our residence where she could insert the doors into the photo where we could view and choose what color would coordinate with the exterior of our residence. When order was placed the doors were received and installed in five (5) weeks not several months later which was a contributing factor to choose AE Door. Installation was performed by Tom who completed the job in a professional and timely manner and was knowledgeable to answer any question that was ask. From the beginning through the completion of our job contact with AE Door the project was completed in a timely manner and all involved were professional and knowledgeable in their roles.
Timely complete service.
Their remarkable quick availability to assist in customers' emergency is what does it for me. Great Customer service'
Corrected the issue quickly. Knowledgeable and professional technician.
Came out to repair my garage door within an hour of calling. Great service!
Amanda : Excellent job of coordinating everything. A true professional. Ron and Austin: Excellent in their workmanship. Also very professional. Overall a great performance and experience. A&E will be my “Go To” company from now on. I strongly recommend them !
Ross, technician for AE Door, was excellent. He was friendly and professional, immediately diagnosed the problem, and fixed it within minutes. Highly recommend AE Door for garage door repair.
Customer service is always great. I recently had a spring break and they came out the day I called and fixed it in under half an hour. Really outstanding service.
Fantastic experience.
Wonderful service! Prompt, upfront pricing and really went above and beyond.
Great customer service, parts on hand.
AE Door is a wonderful place of business to work with, from starting in the showroom and picking out a door all the way to having my door installed. Tim Graham was great helping me in the process of picking out a door and explaining the different features of all the doors and helping with the process of buying the door. The scheduling department was very helpful when I had to change my install date. Michael and Drew who installed my door were very courteous and took great care of protecting my hardwood floor so it wouldn’t get damaged during installation, took great care of my new door during installation and did a nice job with cleanup. AE Door & Window is a great company to do business with and I highly recommend them.
Great service for 2 garage doors that needed service. Both doors needed a new belt and one door needed a new spring. AE Door’s Tom Buschelmann arrived promptly, was courteous, explained what needed replacement and had all parts with him. He wasted no time and expertly replaced parts. I will recommend AE Door to anyone needing service for garage doors.
Tommy, from AE Doors, quickly assessed the problem and set to work. New garage door opener was needed. I thought it would surely be a two person job, but he handled everything efficiently and with obvious expertise. Afterwards, he thoroughly explained how everything worked and pointed out all of the new features. Thank you, Tommy, and AE Doors and Windows!
They were wonderful. My car was in the garage and I couldn’t get it out and I had a doctor appointment. They came right away and fixed and fixed it so I could get out. I couldn’t tell you how grateful I was.
Springs replaced less than 24 hours ago. Nothing to complain about. So far so good.
Mark, the tech, was great. He fixed a garage door problem that another company could not. They wanted to sell me a new unit, but he replaced the defective parts instead, saving $$$
Our first experience with AE Doors to get our garage door fixed and it was fantastic! Our technician, Mark, was very professional and ensured our garage door is in good working condition. He gave us expert advice on further solution options which made us feel that we are making the right decision. We are very pleased with the overall service and will use them again for our future needs.
My experience was great! I was impressed that my service technician was the same person who installed our door 22 uears ago!
I had a wonderful guy come to my house and fixed 2 doors. He was friendly and professional!
